COLLECTION AND USE OF PERSONAL INFORMATION
COLLECTION AND USE OF NON-PERSONAL INFORMATION
Non-personal information is data that cannot be used to uniquely identify a specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. We may combine personal and non-personal information for certain purposes; this data will then be treated as personal information for as long as it remains combined. Conversely, aggregated information, i.e. data that might have originated from personal information, but that has been processed in such a way as to not allow personal identification, is treated as non-personal information. Here are some examples of non-personal information that we collect - either by ourselves or through the use of third-party services:
- When you visit our website, we keep logs of your Internet Protocol (IP) address, browser type and language, referring and exit pages, operating system, and date/time stamp.
- When our Software crashes, we collect and store crash reports to help us analyze the crash and determine the source of the problem.
- Our Software periodically checks our servers for important updates or notices; in this case, we also log the IP address, device type, language, operating system and the date and time of the request.
ACCESS TO PERSONAL INFORMATION
DISCLOSURE TO 3RD PARTIES
We don't share personal information with anyone outside of "Smart Security", except for the few exceptions below. We work together with other companies who provide services to us, like hosting our website, providing our help desk software, sending out newsletters, analyzing our website traffic, hosting our cloud services, etc.. We only share personal information with these companies if it is necessary for them to provide their services. All companies we work with provide at least industry standard systems and processes to ensure the security and confidentiality of your information. We also, share personal information if disclosure of such information is reasonably necessary to satisfy any applicable law, regulation, legal process or enforceable governmental request; to enforce applicable Terms of Service, including investigation of potential violations thereof; to detect, prevent, or otherwise, address fraud or security issues, and to protect against harm to the rights, property or safety of "Smart Security", its users or the public as required or permitted by law. If "Smart Security" is involved in a reorganization, merger, or sale, the information we collect may be transferred as part of that transaction.
PROTECTION OF PERSONAL INFORMATION
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data. Whenever you connect to our service, we use Secure Sockets Layer (SSL) encryption for all information that is being transmitted. However, no method of transmitting or storing data is 100% secure, so we cannot guarantee the security of information you transmit to us. Inside "Smart Security", we restrict access to personal information to only those employees who need to know that information in order to deploy and maintain our services. These individuals are bound by confidentiality agreements and may be subject to discipline, including termination and criminal prosecution if they fail to meet these obligations. Some parts of our website, such as our blog or forums, may allow you to post personal information, such as your name or email address. This information is publicly accessible and can be read, collected, and processed by anyone. So please take care when using these features. Please note that some of our servers may be located outside of the European Union. If you use our services or website, you agree that your information is transmitted, stored, and processed in data centers outside the EU.
We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete this information. Parents or guardians can contact us at firstname.lastname@example.org
3RD PARTY SITES AND SERVICES